Posts Tagged ‘online help’

5 Powerful Google Services That Can Build Your Business

Thursday, July 23rd, 2009

If you’re a freelancer or a small business owner, it is important to know what business-building resources are available to you with little or no budget at all.

If you don’t know where to start, here are some recommendations…

Besides the homepage gadgets, Google offers free services that can help boost your company’s productivity and grow your business.

Here are some free Google services…

1. Google Alerts

If you can’t afford to get your own researcher for the meantime, this is really a convenient service to have.

alert

Google Alerts can help you monitor news, blog articles, videos or any other web published materials about your product, your competitor or your industry.

You can also stay on top of the latest events and keep tabs on your personal interests like sports, celebrity news etc.

Alerts can be sent through your email or posted on your feeds tab in your homepage.

2. Google Analytics

Through this free Google service, you can optimize your website, conduct split tests and boost your sales.
analytics

The service provides advanced segmentation or analytical interpretation of your website’s traffic with an interactive segment builder.

You can also generate custom reports by using the drag and drop interface to view all the information the way you want to.

Simply put, this web analytics solution gives you accurate information on your website traffic and marketing effectiveness.

Google Analytics is a really powerful tool that is easy-to-use. Its features can help analyze traffic data in different ways. It can help guide you in creating better-targeted ads to increase your sales and ultimately give you a higher converting website.

3. Gmail

If you haven’t tried Gmail and you’re interested in using Google Analytics or Google Alerts, then you need to sign up for Gmail ☺

You can set up your Gmail to be as functional as your Outlook or whatever email software you use. Here are some cool Gmail features that you can check out.

email12

• Email management

If you have a Gmail account, you can make use of that account to manage several email accounts. Here’s how…

Click on Settings > Accounts > Get mail from other accounts (then add the email account/s)

Also you can set it up so you’re able to reply to emails using your other accounts. Just follow these steps…

Settings > Account > Send mail as (then add the email account/s)

• Google Calendar

This feature serves the same functions as your email software calendars. You can set up appointments, manage invites and even share your calendar simply by adding emails that would have access to the calendar.

You can sync your Google calendar to your Outlook or if you’re using a Mac, you can sync it to your iCal.

• Google Labs

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Inside Gmail are some really cool features that you can enable on your account.

Just a couple of brilliant tools you can add are text messaging through Gtalk for free (available to US numbers only) and offline access.

4. Google Reader

This service allows you to keep up with your favorite websites by accessing and reading them in one place, making it as easy as checking your email.

reader

You can spend less time browsing for updates; instead you can scan through them on one page and just read through the important stuff.

5. Google Docs

The Documents feature on Gmail is also very handy. When you create documents here, you can:

docs

• Share the documents and do edits simultaneously with other people you have shared the document with. Edits are shown in real time.

• You can also email the document as an attachment.

• And publish it as a webpage

I’m sure you can’t wait to explore these Google services and see how it can help build your business. ☺

5 Ways to Successful Outsourcing

Thursday, March 5th, 2009

Successful outsourcing is about finding the right people.

Successful outsourcing is about finding the right people.




Outsourcing is a great way to cut back on business expenses and help a company stay above water in these tough economic times.

Since the most affordable online assistant services are normally offered from distant geographical locations, most companies or entrepreneurs turn to offshore outsourcing for their employment needs.

Sadly though, there are lots of horrible stories. Oftentimes expectations are not met or work delivered is substandard.

Getting the right people is a real challenge, more so if you are looking at overseas resources.

In my years as a virtual assistant, I’ve learned some offshore hiring practices that have worked.

Here are tips to successful outsourcing for offshore hiring:

1. Spend time looking for the right virtual assistant person or team

With so many offshore virtual assistant providers out there, it would be time consuming to actually check them all out. You can ask for referrals from friends but if no one you know has tried outsourcing, it is smart to do actual background checks before hiring anyone or any company for their services.

Always ask for portfolios or samples of their work, whether you’re dealing with a freelance individual or a VA services company.

For background check on freelancers, you can ask for their resumé and call their previous employers for information on the quality of their work and attitude.

For VA service companies, you can check their reputation through online reviews or if possible, contact people who have provided testimonials for these companies. This will give you an idea if their company would serve your needs well.

2. Take advantage of free trial offers

Most virtual assistant services offer free trials. This is a great way for you to test the quality of service the company or their staff can provide. It is a chance for you to gauge if they can meet your standards.

3. VA companies vs individual VA freelancers

I have nothing against freelance workers (heck, I used to be one!) but hiring from a reliable virtual assistant company offers more security when hiring from a different geographical location.

A reputable company or agency will be a safer choice given the fact that they can be held accountable if any issue arises. A reliable company would always have a support or contact person available even after a project is completed, which is advantageous for obvious reasons.

If you experience any problems with a freelance VA, you need to directly deal with the VA. This is one less headache to deal with if you signed up with an outsourcing company.

4. Get a virtual assistant that you can work effectively with

Besides affordability, one of the reasons for outsourcing or hiring a VA is to free up more time. So it is vital to find the right person to work effectively with. Here are some things to consider when finding an effective offshore assistant.

• Communication & writing skills

Miscommunication is a common problem in any workplace. It is a good idea to find out if a virtual assistant you’re potentially hiring can effectively communicate with you. You can conduct interviews over the phone and correspond a few times by email to test their communication and writing capabilities.

• Work attitude & cultural exposure

These two things affect the execution of their work. A virtual assistant, who knows her business ethics and is a bit familiar with the Western way of doing business, would likely be able to deliver work with integrity and quality.

5. Get a multi-skilled VA

Aside from basic computer skills, you should find out if your VA has other useful skills. Some VAs also proofread, write copy, compose articles, use Photoshop, Podcast etc. Learning your VA’s work experiences can help you discover her other skills.
Following these five steps will help you get quality people to work for your company.

Besides cutting down on expenses and getting more results, successful outsourcing also translates to more security for your company and more free time for you.

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