Category Archives: Virtual Assistants

VA Chronicles: Managing Mistakes and Handling Conflicts

October 30, 2014 | by Pepper
Managing Mistakes and Handling Conflicts Philippines Pepper Virtual Assistants

We all have committed work mishaps at some point in our career. It’s one of those things that makes us learn the most memorable lessons in the workplace. Mistakes and conflicts force us to eat huge portions of humble pie to rectify the mess we made. On a positive note, it makes us better team […]

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Yes, we’re still hiring!

October 27, 2014 | by Pepper
Pepper Virtual Assistants Philippines Hiring

The year is almost over and unlike most companies that are holding out on recruitment, here at Pepper WE’RE STILL HIRING! That’s great news for smart individuals like you and a growing business like us. We’re excited to add more talented individuals to our dynamic team in Davao and we hope you’re one of them! […]

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VA Chronicles: An Inside Look at Virtual Assistance

October 1, 2014 | by Ivy Guerrero
Inside Look at Virtual Assistance Pepper Virtual Assistants Philippines

We all have read outsourcing articles, particularly about virtual assistance. Many have been written about what to delegate to a VA and what not to. Some have been about the qualities and skills you need to look for in a VA. This time we’ll look at virtual assistance from the point of view the VAs […]

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Getting Your Virtual Assistant to EA Level

August 19, 2014 | by Pepper

Working with a virtual assistant (VA) not only lightens your workload but also increases your efficiency. With more time in your hands, you can now focus on the things you want to do and accomplish what you need to do without feeling overworked or overwhelmed. After working with their VAs for some time, certain business […]

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How to Effectively Train Your Virtual Assistant

August 12, 2014 | by Pepper
Effectively Training Virtual Assistants Pepper Philippines

Training is the most important stage in your working relationship with your virtual assistant (VA). As an employer, it’s your responsibility to train your VA on the scope of her work and the nature of your business. The way she performs is also largely influenced by the way you equip her. Your VA has a […]

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Skills You Need to Look for in a Virtual Assistant

June 20, 2014 | by Pepper
Skills You Need to Look for in a Virtual Assistant Pepper Philippines

Hiring people today is not limited to proximity. Outsourcing business solutions has opened opportunities for businesses to tap the global workforce that showcases skilled and talented professionals. Virtual assistants (VAs) are one of them. There are many considerations when hiring a VA with the skill set being the leading factor. As we continue our series on […]

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Building a Great Relationship with Your Virtual Assistant Contractor

June 10, 2014 | by Pepper
Building Relationship With Virtual Assistants Pepper Philippines

Working with a contractor is similar to working with any employee or business partner. You need to establish a strong and collaborative relationship with them to make sure that you get the most out of that partnership. A contractor could be anyone from a virtual assistant, web designer, social media manager, content writer, and other […]

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An Inside Look at Working with Filipino Virtual Assistants

May 29, 2014 | by Pepper
Working with Filipino VAs Pepper Virtual Assistants Philippines

The Philippines has been ranked number two in the 2014 Tholons Top 100 Outsourcing Destinations. Seven cities made it to the list including Manila (No. 2), Cebu (No. 8), Davao (No. 69), Metro Laguna (No. 82), Bacolod (No. 93), Iloilo City (No. 95), and Baguio City (No. 99). These rankings affirm the steady growth of […]

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Laying the Groundwork for Successful Outsourcing

May 20, 2014 | by Ivy Guerrero
Tips for Successful Outsourcing Pepper Virtual Assistants Philippines

Outsourcing is growing at a fast, steady pace with more companies recognizing the global workforce. This business solution, however, is not limited to big companies. Over the past years, small companies have been tapping offshore contract jobs to meet their business requirements. In fact, small businesses would benefit more from outsourcing because they are tapping into the global pool of […]

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The Era of Social Media Customer Support

April 22, 2014 | by Pepper
Importance of Social Media Customer Support Philippines Virtual Assistants Pepper

Companies lose sight of the bigger social media picture in a constant struggle for likes, followers and plus ones. Social pages are not landing pages designed for conversions or the equivalent of appealing store fronts. They represent an opportunity for businesses to personally connect with customers or potential customers. According to, Eighty percent of […]

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