The Era of Social Media Customer Support

April 22, 2014 | by Pepper

  Companies lose sight of the bigger social media picture in a constant struggle for likes, followers and plus ones. Social pages are not landing pages designed for conversions or the equivalent of appealing store fronts. They represent an opportunity for businesses to personally connect with customers or potential customers. According to Helpscout.net, Eighty percent […]


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Hangouts takes messaging a notch higher

March 14, 2014 | by Pepper
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Communication has never been easier and more dynamic with the tools available in the Web. From chat to video calls, you can practically reach anyone anywhere with messaging apps such as Skype, Facebook Messenger, and Whatsapp. Google launched Hangouts on May 15, 2013 during its yearly I/O conference in San Francisco. Hangouts may be a […]


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App Development Made Easy

March 4, 2014 | by Pepper
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With offshore teams becoming a norm in many businesses, online collaboration has also become a common practice. Business processes done in the cloud are growing including application development. Over the past weeks, we are looking at different ways to optimize Google Enterprise for your business. Google Business Suite is composed of tools that can help […]


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WE’RE HIRING!

March 3, 2014 | by Pepper
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We are expanding our business in Davao and we need smart and creative individuals to join us! Our talented team is composed of skilled professionals who are passionate at what they do. We are a driven bunch who knows how to work hard and play hard at the same time! We invest on training our […]


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Hybrid Integration: Maximizing the Cloud and the Chrome

February 16, 2014 | by Pepper
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Now more than ever, business environments are becoming more competitive and dynamic. Efficiency on all business areas is crucial to your success. Integrated processes are part of efficiency. It involves utilizing platforms that allow you to accomplish more by doing less. Web mogul Google has mastered the art of integration from its search engine to […]


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Efficiency the Google Way: Gmail, Calendar, and Drive

January 30, 2014 | by Pepper
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In our previous post, we introduced you to Google Business Suite. A set of applications that will help you have seamless, integrated business processes. Also known as Google Enterprise, the search engine giant has leveraged the web in developing its business solutions. With many business owners going for cloud-based systems, it will not only be […]


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Google Business Suite 101: What Google Apps Can Do For You

January 24, 2014 | by Pepper
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Running your own business involves a great deal of coordination. Your business is a sum of many parts, so to speak. From top management to office staff; back office departments to front liners; production groups to sales teams—all these branches have specific functions that support each other. As a business owner, streamlining your processes is […]


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How to Optimize Google Hummingbird for your Online Marketing

January 16, 2014 | by Pepper
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Google Hummingbird is the latest upgrade of the search engine giant to its algorithm. You may be wondering why Google had to release a new one despite recently launching Penguin and Panda. For one, each of those upgrades has a different function. Google Hummingbird is the algorithm itself while Penguin and Panda are parts of […]


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2014 Philippine Holidays

January 14, 2014 | by Pepper
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It’s the start of the year and we’re excited to continue working with you! We hope you had an awesome time with your family over the holidays as much as we did. Now we’re all pumped up, fully recharged, and ready to go for the New Year! To ensure smooth and efficient workflow, we are […]


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The Best of Pepper Blog 2013

December 27, 2013 | by Pepper
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Before we wrap up the year, we’d like to show you the highlights of Pepper’s blog this 2013. We have covered some of the latest business stories, unlocked the secrets of leading brands, and provided a comprehensive inside look at the outsourcing industry. We hope you enjoyed reading them and found something useful and insightful […]


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